Maker Store USA Privacy Policy

INFORMATION WE COLLECT

We may collect personal information from you when you interact with our website, such as when you register for an account, submit a ticket, make a purchase or engage in other activities. The types of personal information we may collect include:

Name
Email address
Phone number
Company name (if applicable)
Ticket details and related correspondence
IP address

HOW WE USE YOUR INFORMATION

We use the information we collect from you for various purposes, including:

Providing customer support and responding to your inquiries and requests
Processing and managing tickets submitted through our helpdesk system
Communicating with you regarding your tickets, account, or other inquiries
Assisting you with orders placed on our website
Improving our website, services, and user experience
Sending periodic emails related to your tickets, account, or updates to our services
Analyzing website usage and trends to enhance our offerings
Collecting consent for customer satisfaction levels

INFORMATION SECURITY

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers. Your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

SHARING OF INFORMATION

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent as specified in the Privacy Act of 1974, except as necessary to provide our services or as required by law. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that they agree to keep this information confidential.

THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. These third-party sites have their own privacy policies, and we are not responsible for the content or practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

YOUR RIGHTS

You have the right to access, correct, or delete your personal information held by us. If you would like to exercise any of these rights or have any questions about our Privacy Policy, please contact us using the information provided below. In addition, you have the right to non-discrimination for exercising your CCPA rights.

DATA RETENTION

We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Data not required for these purposes will be securely deleted or anonymized.

CHANGES TO THIS POLICY

We may update or modify this Privacy Policy from time to time, so please review it periodically for any changes. Your continued use of our website after any modifications to this Privacy Policy will constitute your acknowledgment of the changes and your consent to abide by the updated policy.

ONLINE PRIVACY POLICY ONLY

This online privacy policy applies only to information collected through our website and not to information collected offline.

DO WE USE COOKIES

Yes (Cookies are small files that a site or its service provider transfers to your computer hard drive through your Web browser (if you allow) that enable the sites or service provider systems to recognize your browser and capture and remember certain information.)

We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future interactions.

CONTACT US

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us on our contact page at: https://makerstore.cc/contact-us