About - Maker Store USA

Maker Store is an online store specializing in solutions, parts and kits for small scale and hobby engineering projects.

We will be working hard into the future to bring to you innovative projects in kit or part form for you to build and make your own. Some of the areas we will be exploring include CNC Router machines, 3D Printers, Vacuum Forming, Laser Cutting/Etching, 3D Scanners and more!

We are proud distributors of the Openbuilds innovative range of products.

Our goal:
To bring together in one store, at reasonable prices, everything needed to make your projects a reality and to share with you our builds.

Take a look at our daily news:

The Maker Store Daily

Store Information

Email: team@makerstoreusa.com
Phone: (513) 760-6253
Skype: MakerStoreAU

Please call us if you have any questions – make sure to leave a message if we can’t answer and we will get back to you ASAP. Alternatively, email us using the form below.

Opening hours:
Monday: 09:00 – 17:00
Tuesday: 09:00 – 17:00
Wednesday:09:00 – 17:00
Thursday: 09:00 – 17:00
Friday: 09:00 – 17:00

Frequently Asked Questions

Products/Stock

Can I request a part be added to Maker Store?

Yes you can. Please email Steven@makerstore.com.au with the details of your part.

How do I get a data sheet or MSDS?

Please check the resources section for more information on MSDS, data sheets and other details.

How do I know if a product is in stock?

In most cases if the add to cart button is active on the product page the product is in stock. If you would like to double-check our stock levels please email team@makerstoreusa.com or call us and one of the team will help you.

Orders

How can I track my order?

You can track your orders by logging in to Maker Store and clicking the ‘Track‘ link under your order. Alternatively, you can click the Order Tracking link on the home page and enter your order number and email address and then click the “Track” button.

Do you accept purchase orders?

We currently accept purchase orders on a case by case basis. Please email team@makerstoreuse.com for more information. Payment is still required before the goods are shipped.

Are you able to process orders in person or over the phone?

We can process orders over the phone or via email. After the order information is taken we will email you an invoice and link to make payment.

Payment

Does Maker Store keep my Credit Card or other financial information?

No, Maker Store does not store or handle any payment, credit card or other financial information. All of the payment transactions are handled by our trusted partners, Paypal and Coinbase.

Do you accept Bitcoin?

Yes we accept Bitcoin. See the blog post “Bitcoin now accepted“

Do you accept PayPal?

Yes, we currently accept PayPal

Shipping

I am local. May I pick my order up in person?

Yes, you may pick up your order in person. Please email team@makerstoreusa.com or call before completing your checkout to request a local pick up. One of our team will contact you with further details. We do not have a retail store front so you are required to place your order online prior to the pickup and contact us to make arrangements before stopping by.

Is there a way to request expedited shipping?

Yes. Please email team@makerstoreusa.com or call before checkout to request an expedited shipping option. Someone from our team will contact you with further details. Additional shipping costs will be charged.

How long does it take to receive my order?

In-stock orders ship within two business days. Generally if an order is placed before 1pm local time then it will be shipped the same business day. Domestic shipments generally take 1–5 business days depending on your location. International shipments generally take 8–10 business days if there are no delays at your local customs office.

Do you ship to my country?

We can ship to just about anywhere in the world. For orders shipped outside the USA or Australia, please email team@makerstoreusa.com for a shipping quotation.

What happens if the shipping cost is less then what I paid?

Because there are always variables when using the website to calculate shipping sometimes the actual cost comes in cheaper than what was paid. When difference is more than a few dollars we will give you a store coupon to use on your next purchase.

About Us

What if I have a question not answered here?

Email team@makerstoreusa.com or use the contact form below and someone from our team will be happy to assist you.

Do you have a retail store location?

We are online only with no retail store front location.

Contact Form